Warranty Services

 

The concept of our after-sales service is efficient, professional, satisfied. Our aim is that every customer makes order without any after-sales service worry. Our product's warranty is 12 months. Its valid time starts from the time you receive it.

 

In warranty time:

1. When scooter has problem, please contact our salesman, and send us the faulty video and describe the problem so that we can confirm the problem with our after-sales service department.

 2. Our after-sales service department will deal with the problem within 24 hours because of time difference.

 3. Our salesman will contact you and tell you the solve solution. If need replace parts, we will send you the new replacement parts immediately by express (3-4 days you can receive it) after your sending back the important faulty parts.

 4. After sending new replacement parts, our salesman will send you the video to guide how to replace parts.

 

After warranty time:

1. When scooter has problem, please contact our salesman, and send us the  faulty video and describe the problem so that we can confirm the problem with our after-sales service department. 

2. Our after-sales service department will deal with the problem within 24 hours because of time difference. 

3. Our salesman will contact you and tell you the solve solution. If need replace parts, our salesman will calculate all the cost of the parts for you, after your payment we will send you the new replacement parts immediately by express (3-4 days you can receive it).

4. After sending new replacement parts, our salesman will send you the video to guide how to replace parts.

 

Shenzhen sBs Technology CO., LTD.

#118 Shajing Road Shajing, Baoan District, Shenzhen 518104, Guangdong Province, P.R China
TEL: +86 138 2437 0908  Skype: sbscooter